PRIVACY POLICY

Through this privacy policy NAULOVER S.A.  wishes to inform all persons browsing and accessing the website www.naulover.com about the processing of personal data carried out. 

Access to the website does not require prior registration. Before sending any request for information through the contact form on this website, the user must accept the privacy policy, in order to give express and informed consent for the processing of data for the purposes indicated. 

1. Who processes the data?

In accordance with Regulation (EU) 2016/679, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of these data, as well as Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights,  NAULOVER, S.A. as Responsible for the Processing of the personal data provided provides you with the following information:

  • NAULOVER S.A.
    NIF: A08220428
    Address: C/ Muntaner 240-242 2º 2ª 08021, (Barcelona)
    Email: [email protected]


2. Treatments

2.1. Proper functioning of the Web

We process the data and information provided by Users in order to manage the proper functioning of the website, as well as its exploitation: personal data will be processed to the extent strictly necessary in order to provide and guarantee the security of the website and the information, being the legitimate basis of the treatment the legitimate interest of the Responsible for the Treatment.

2.2. Customer Support

Through the "Customer Service"  form, we collect the data in orderto respond to requests and/or queries made.

The legal basis for processing this data is based on the consent that the interested party grants through the acceptance box enabled for it and, where appropriate, for the legitimate interest. 

The data will not be kept longer than necessary for which they have been collected, unless there is a legal obligation.

2.3. Clients

We manage the data totrace the records of the Users to the website and their subsequent purchases, shipments, returns and claims that they may make, as well as the orders made by guest users. That is, manage the purchase through e-commerce.

The legal basis for processing this data is based on the execution of the contractual relationship or the application of pre-contractual measures. 

The data will not be kept longer than necessary for which they have been collected, unless there is a legal obligation.

2.4. Book an appointment

Through the form "book an appointment" we collect the data in order to be able to manage the reservation an appointment in our store to receive personalized attention. 

The legal basis for processing this data is based on the consent that the interested party grants through the acceptance box enabled for it and, where appropriate, for the legitimate interest. 

The data will not be kept longer than necessary for which they have been collected, unless there is a legal obligation.

2.5. Commercial communications

We process the data of those users who register with the "NAULOVER community" to keep them informed of products and / or services of NAULOVER S.A. , discounts, promotions and other information of interest through email or equivalent means of electronic communication.

The legal basis for processing this data is based on the consent that the interested party grants through the acceptance box enabled for it.

The data necessary to manage the sending of commercial information will be kept unless the interested party expresses the right of opposition or revokes their consent, sothat there is a legal obligation.

2.6. Personnel selection 

We process the data to meet your requests and analyze your profile to participate in the personnel selection processes of the entity. 

The legal basis for processing this data is based on the execution of the contractual relationship or the application of pre-contractual measures. 

The data will be kept for a period of one year from the receipt of the CV. Subsequently, they will be eliminated. 

2.7. Multi-brand customers

We process the data to provide the requested services, invoice them and send commercial communications for products and services of the company itself that are similar to those that were initially contracted.

The legal basis for the processing of the data is the execution of a provision of contracted services.

The data will not be kept longer than necessary for which they have been collected, unless there is a legal obligation.


3. Is it mandatory to provide all the information requested in the data collection sections? 

As for the forms on the Website, the User must complete all the sections, as all of them are required. Failure to complete the required personal data or doing so partially may mean that NAULOVER S.A. cannot meet your requests and, consequently, NAULOVER S.A. will be exempt from any responsibility for the non-provision or incomplete provision of the requested services.

The personal data that the User provides to NAULOVER S.A. must be current so that the information in the records is updated and without errors. The User will be responsible for the veracity of the data provided.


4. Will data be communicated to third parties?

The data will not be communicated to third parties, except legal obligation or with the express consent of the interested party.


5. Are there international data transfers? 

In general, the entity does not make international data transfers, except for the sending of commercial communications for which it uses the Mailchimp Inc. platform, which guarantees GDPR compliance. 


6. What rights do you have as a user and how can you exercise them?

6.1. Right of access

As a user, you can ask us to explain what we do with your personal data.  

In addition, you can ask us for information about the purpose of the processing of your personal data, how long we keep your data, what rights you have as a user, if your data has been transmitted to a third country or an international organization, the existence of automated decisions or whether there is profiling on the web, among others.

6.2. Right to rectification

If the personal data you have made available to us is inaccurate or incomplete, you have the right to rectify or complete it. Contact us and we will rectify the data you request.

6.3. Right to restriction of processing

As a User you can request the limitation of the processing of your personal data when your data is not accurate, when you consider that your data is not used well and as a user you oppose the deletion, that the person in charge no longer needs the personal data for the purposes of the treatment.

If the processing has been limited in accordance with the above conditions, we will inform you before such limitation is terminated.

6.4. Right to erasure

You can request that we immediately delete your personal data. We are obliged to delete this data immediately, when the data is not necessary for the purposes collected. In addition, you can ask us to delete your data, when you change your mind about consent, show opposition and there are no justified reasons for the treatment, your data is treated incorrectly, must be deleted to comply with a legal obligation or that your data is obtained in relation to a legal offer.

6.5. Right to information

If you have exercised your right of rectification, deletion or limitation, we are obliged to inform all recipients to whom your personal data has been communicated about this rectification, deletion or limitation of treatment, unless this is impossible or involves a disproportionate effort.

As a User you have the right to be informed by the person in charge about who these recipients are.

6.6. Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format. In addition, you have the right to transmit this data to another controller without us being able to prevent it.

6.7. Right to object

As a user you have the right to object at any time, for reasons arising from your particular situation, to the use of the personal data made available to us.

We will stop processing your personal data unless we have compelling legitimate grounds for using it, that outweigh your interests, rights and freedoms or that the processing is intended to make, exercise or defend claims.

6.8. Right to revoke the declaration of consent relating to data protection

As a User you have the right to change your declaration of consent regarding data protection at any time. This change of decision regarding consent will not affect the lawfulness of the processing that took place on the basis of the consent given before its revocation.

6.9. Automated individual decisions, including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on the User or similarly significantly affects the User. 

6.10. Right to lodge a complaint with a supervisory authority

As a User you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of infringement, if you consider that the processing of personal data creates a breach of the GDPR.

6.11. Where can you exercise your rights?

By sending a letter to C/ Muntaner 240-242 2º 2ª 08021, (Barcelona), or email to [email protected]

Likewise, the interested party is informed that he may revoke the consent to the sending of commercial communications by sending an email to [email protected]

The interested party can file a claim with the competent data protection control authority, which is currently the Spanish Agency for Data Protection (AEPD), through its electronic headquarters: www.sedeagpd.gob.es/sede-electronica-web

7. What security measures do we have in place?

NAULOVER, S.A. t. informs you that we take care of and use your personal data in accordance with current regulations ondata protection. In this sense,we implement the necessary technical and organizational security measures to guarantee the security of your personal data and the rest of the u, and avoid its alteration, loss, treatment and / or unauthorized access in accordance with the state of technology, the nature of the data stored and the risks to which they are exposed,  whether they come from human action or from the physical or natural environment, in accordance with the provisions of current regulations.

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